By Tiffany Williams –
Boston Mayor Michelle Wu joined Boston EMS and the Boston Public Health Commission to celebrate the graduation of 32 new EMTs and the promotion of seven EMS members at Faneuil Hall. All graduates are state-certified EMTs who completed the Boston EMS Recruit Academy, an intensive program preparing them to deliver emergency care across the city. The new class strengthens Boston EMS’s 9-1-1 ambulance and dispatch services amid record call volumes.
“Congratulations to the newest class of EMTs,” Mayor Wu said. “You are joining a community of first responders who represent the very best of public service. EMS is an essential link between first responder agencies and healthcare providers, supporting residents with skill and compassion. Boston is deeply grateful for your dedication and commitment to keeping our neighborhoods safe.”
Boston EMS Chief James Hooley praised the graduates, noting that over the course of training they responded to more than 4,700 9-1-1 calls, handling cardiac arrests, childbirth, serious trauma, and behavioral health crises. “You’ve taken on a role that demands strength, skill, and deep compassion,” he said. “With EMS call volume reaching record highs, your service is more vital than ever. Boston needs you.”
Dr. Bisola Ojikutu, Boston’s Public Health Commissioner, highlighted the graduates’ role at the intersection of emergency care, public health, and public safety. “You are often the first to respond in times of crisis, and your work ensures that every resident—regardless of background or circumstance—receives skilled, compassionate care. Thank you for your service and dedication.”
Twelve members of this graduating class came through the relaunched Cadet Program, which fully funds EMT training and provides pathways to careers in emergency services. Chief Hooley noted that Boston EMS has turned staffing challenges into opportunities through targeted investment, partnerships, and inclusion-focused initiatives.
The ceremony also recognized promotions within the department, including two Superintendents and five Deputy Superintendents, who collectively bring nearly 175 years of experience to supervisory roles.
Promoted to Superintendents:
Thomas Finn, Field Operations
William Lessard, Professional Standards
Promoted to Deputy Superintendents:
Sean Alexander, Field Operations
Sharon Efstathiou, Shift Commander
Paul Giannetti, Shift Commander
Taishana Lewis, Community Initiatives & Services
Elizabeth Rimas, Training & Quality Improvement
“These promotions reflect exceptional skill, dedication, and trust,” Chief Hooley said. “As leaders, your actions set the tone for those around you, and your impact will be felt throughout every neighborhood we serve.”
Boston EMS is one of the busiest municipal EMS providers in New England, responding to more than 140,000 emergency medical incidents annually.